Terms of Service

1. Acceptance

These Website Terms of Use ("Terms") apply to your use of the websites operated by Violet Labs, Inc. ("Violet Labs," "we," "us," or "our"), including violetlabs.com and docs.violetlabs.com (collectively, the "Website"). By using the Website, you agree to these Terms. If you do not agree, do not use the Website.

2. Customer agreements

These Terms cover the Website only. Use of the Violet and VioletGov platforms and related services is governed by the written agreement between Violet Labs and the customer. If these Terms conflict with that agreement, the agreement controls.

3. Privacy

Our Privacy Policy describes how we handle personal information collected through the Website.

4. Our content

The Website and its content, including text, graphics, logos, and software, are owned by Violet Labs or its licensors and protected by intellectual property laws. You may view and print pages from the Website for your own informational use. No other rights are granted, including any right to use our trademarks.

Descriptions of our products and planned features are for general information only and are not a commitment to deliver any feature or functionality.

5. Prohibited uses

You may not:

• Copy, modify, republish, or sell content from the Website, except as allowed in Section 4
• Use scrapers, crawlers, or other automated means to collect content from the Website
• Use content from the Website to develop, train, or improve any artificial intelligence or machine learning model
• Probe, scan, or test the security of the Website, or attempt to access areas you are not authorized to access
• Interfere with the operation of the Website, or upload viruses or other harmful code
• Use the Website in violation of any law, including export control and sanctions laws
• Access the Website from, or on behalf of anyone in, a country or region subject to U.S. sanctions or embargoes

We may suspend or block access to the Website for anyone who violates these Terms.

6. Information you submit

Do not submit classified information, Controlled Unclassified Information, export-controlled technical data, or other confidential information through forms or other features of the Website. Information you submit through the Website is handled as described in our Privacy Policy and is not treated as confidential.

7. Reporting security issues

If you believe you have found a security vulnerability in the Website or our services, please report it to security@violetlabs.com. Do not access, modify, or share data that does not belong to you while investigating.

8. Third-party links

The Website may link to third-party websites. We do not control and are not responsible for those websites.

9. Disclaimer

The Website is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Content on the Website is for general information and may change without notice.

10. Limitation of liability

To the maximum extent permitted by law, Violet Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website. Our total liability for any claim related to the Website will not exceed $100.

11. Indemnity

You will indemnify Violet Labs against third-party claims arising from your violation of these Terms.

12. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute related to the Website will be brought in the state or federal courts located in San Francisco, California. Any claim must be brought within one year after it arises.

13. Changes and general terms

We may update these Terms by posting a new version on this page. Continued use of the Website after an update means you accept the updated Terms. If any provision is found unenforceable, the rest remain in effect. These Terms are the entire agreement between you and Violet Labs regarding the Website.

14. Contact

Violet Labs, Inc.
2261 Market St #5187
San Francisco, CA 94114
hello@violetlabs.com

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